Nest Cam update heavily degrades video quality with washed out colors

Google’s new Nest Cam merchandise have been getting higher, because of an improved companion app, however a brand new update rolling out is taking a heavy toll on video quality with washed-out colors and extra.

Some Google Nest Cam homeowners have observed over the previous two to 3 days that the video quality on their cameras is noticeably worse unexpectedly. The downside is rapidly obvious, with Nest Cam video feeds dropping a whole lot of their dynamic vary and showing very washed out, as pictured within the examples under. Reports have popped up throughout each Google’s help boards and Reddit.

The problem is hooked up to model 1.67 of the Nest Cam’s software program, which is actively rolling out now. Version 1.65 is unaffected. Unfortunately, Nest Cam updates robotically, so there’s no option to forestall this update from being put in. For these affected, there’s additionally no option to revert, and a few customers be aware {that a} manufacturing unit reset doesn’t repair the difficulty.

Notably, that is not hooked up to the Google Home app, so stopping computerized updates by your app retailer received’t cease this.

From what we will inform, that is solely affecting the Nest Cam (Battery) and Nest Cam with Floodlight (that are the identical core {hardware}, after all). Nest Cam Wired, Nest Doorbell fashions, and legacy Nest cameras don’t appear to be seeing the identical downside even on the most recent updates.

We’ve reached out to Google for remark, however the firm wasn’t instantly out there to supply an announcement. We’ll update this put up if the corporate presents clarification.

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