Image: HP
HP’s “dynamic security” prevents you from utilizing third-party ink with HP printers. While HP does this to “protect the quality of our customer experience,” having the ability to purchase cheaper, non-HP ink can prevent cash. So how are you going to use third-party printer ink? We have a resolution for a minimum of some models.
Unfortunately, HP’s dynamic safety isn’t new. HP started the apply of banning unauthorized printer ink in 2016 with a firmware replace that prevented third-party ink from getting used. That hasn’t stopped shoppers from being outraged that they will’t do what they need with printers they bought, and purchase no matter third-party ink cartridges they need to use.
Last week, the subject of HP dynamic safety surfaced once more when customers on Reddit found (or re-discovered) the truth that HP makes use of what is actually digital-rights-management (DRM) on its printers to determine genuine HP printer ink cartridges and forestall unauthorized cartridges from getting used. Ars Technica famous the difficulty, stating that HP is at present dealing with a class-action lawsuit over the difficulty as shoppers try to legally forestall HP from blocking third-party ink.
HP maintains that it’s doing this on your profit, but additionally freely admits that it’s attempting to “protect” its personal know-how.
“The purpose of dynamic security feature is to protect HP’s innovations and intellectual property, maintain the integrity of our printing systems, ensure the best customer printing experience, and protect customers from counterfeit and third-party ink cartridges that do not contain an original HP security chip and infringe HP’s intellectual property,” it says.
HP printers that use “dynamic security” to block third-party ink cartridges
HP doesn’t clarify which printers use the dynamic safety characteristic, which is what Reddit customers turned infuriated about — HP apparently had permitted using third-party ink on the OfficeJet 7740 and the OfficeJet Pro 6970, then cracked down. But HP does record some printers which may be upgraded by way of a firmware replace to get rid of the block on third-party ink.
Even these, nevertheless, fall into two classes: printers whose dynamic safety characteristic may be disabled, and printers whose dynamic safety characteristic is everlasting.
- HP printers with dynamic safety that may be disabled: HP OfficeJet 6810, 6820, OfficeJet Pro 6230, 6830, 8610, 8620, 8630, 8640, 8660, X451dn/dw, X476dn/dw, X551dw, and X576dw printers.
- HP printers with dynamic safety that may be disabled relying on the date of manufacture: HP Officejet Pro 6970, 7740, 8210, 8700, Officejet 6950, PageWide 300, 400, and 500 printers. The secret is the manufacturing date. If the printer was manufactured earlier than Dec. 1, 2016, dynamic safety may be disabled by way of a firmware replace. If the printer was manufactured after that date, nevertheless, dynamic safety cannot be disabled.
Unfortunately, that still leaves a variety of different HP printers that don’t enable for the firmware workaround — and HP gained’t say which printers that applies to.
To get rid of HP’s block on third-party ink, you’ll want to go to the printer’s Software and Drivers Downloads web page. There, you’ll discover directions on improve the printer firmware. When that’s accomplished, HP says, you’ll be capable of use third-party ink with that printer.
HP still gained’t settle for blame for whether or not or not the method works, nevertheless. “If the cartridge still fails after the feature is removed, then the cartridge is most likely defective and should be returned to your retailer,” HP says.
Author: Mark Hachman, Senior Editor
As PCWorld’s senior editor, Mark focuses on Microsoft information and chip know-how, amongst different beats. He has previously written for PCMag, BYTE, Slashdot, eWEEK, and ReadWrite.
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