Apple @ Work is delivered to you by Mosyle, the solely Apple Unified Platform. Mosyle is the solely resolution that absolutely integrates 5 totally different functions on a single Apple-only platform, permitting Businesses to simply and robotically deploy, handle & defend all their Apple gadgets. Over 38,000 organizations leverage Mosyle options to automate the deployment, management, and safety of tens of millions of Apple gadgets day by day. Request a FREE account in the present day and uncover how one can put your Apple fleet on auto-pilot at a value level that’s laborious to imagine.
I’ve usually stated that the Apple IT group is a tight-knit one. To be sincere, most of us old-timers are nonetheless shocked at how shortly Apple has change into one of the dominant endpoints in the enterprise. I can nonetheless bear in mind again when Apple didn’t even assist Microsoft Exchange. We’ve come a great distance as an business and as a group. Recently, Addigy launched a brand new WatchDog utility geared toward resolving a lingering macOS bug, and as an alternative of releasing it for its clients solely – the firm launched a model that fastened the bug for everybody. It highlights the close-knit vibes of the Apple group and the benefits of Apple’s standardization of device management APIs.
About Apple @ Work: Bradley Chambers managed an enterprise IT community from 2009 to 2021. Through his expertise deploying and managing firewalls, switches, a cellular device management system, enterprise-grade Wi-Fi, 100s of Macs, and 100s of iPads, Bradley will spotlight methods wherein Apple IT managers deploy Apple gadgets, construct networks to assist them, practice customers, tales from the trenches of IT management, and methods Apple may enhance its merchandise for IT departments.
The base layer of all the things an enterprise device management utility does is considerably policed by Apple. Apple builds the APIs, after which MDM distributors construct their options on prime of it. You can take into consideration the device management APIs as a layer 1 resolution. Every firm builds on this basis, and the further performance constructed is a layer 2 strategy. This strategy works nice in most conditions as Apple will get to make sure an ideal expertise for finish customers, a steady strategy for IT, and the flexibility to maneuver between distributors.
The draw back of this strategy surfaces when there are bugs in the course of. Addigy discovered that as many as 25% of managed gadgets are on this caught state the place they’re struggling to take new instructions. In actuality, this bug additionally highlights the significance of a standard basis.
A unified base layer issues
As I stated, as a result of this drawback/bug is at the base layer of Apple’s device management APIs, it impacts everybody. It impacts all the things MDM vendor, each IT skilled, and many others. Many of them may not even know the drawback exists.
Because of this unified base layer, just one vendor has to launch a repair. I actually commend Addigy for releasing this WatchDog utility as a free (and ungated) obtain. The firm may have supplied it free for its clients whereas charging different distributors’ clients. It may have put the repair behind a gated touchdown web page that required a company e mail handle to obtain. It may have added “phone home” expertise the place the utility reported again on its makes use of. It didn’t, although. It’s a free obtain on an ungated touchdown web page with no monitoring utilities in anyway. Anyone can obtain the device, add it as a script, and have their deployments fastened.
Addigy can solely launch this utility as a community-wide repair/script as a result of everyone seems to be utilizing the similar base layer. It highlights the significance of protocols in expertise. Protocols that folks can belief, construct round, and construct on prime of. It highlights why it issues that TCP, IMAP, SMTP, and many others., are the foundations of our open web. Apple constructed an answer for its gadgets that any vendor may construct round, and when a bug affected numerous macOS gadgets, a group of Apple IT directors may deploy a community-wide repair.
Apple @ Work is delivered to you by Mosyle, the solely Apple Unified Platform. Mosyle is the solely resolution that absolutely integrates 5 totally different functions on a single Apple-only platform, permitting Businesses to simply and robotically deploy, handle & defend all their Apple gadgets. Over 38,000 organizations leverage Mosyle options to automate the deployment, management, and safety of tens of millions of Apple gadgets day by day. Request a FREE account in the present day and uncover how one can put your Apple fleet on auto-pilot at a value level that’s laborious to imagine.
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