Microsoft deploys a temporary fix for faulty Surface Pro cameras. What to know

Just final week, within the midst of Microsoft’s Build occasion for builders and all issues AI, a number of Surface Pro X customers reported that their cameras have been now not working, displaying a “0xA00F4271 (0x80004005)” error code when taking video calls on Microsoft Teams and Zoom.

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At the time, a number of Surface Pro X customers found that manually altering the date and time of your system to both May 22 or any time earlier than then was the short fix for the digicam concern. While this was merely a temporary resolution to the issue, it steered that the basis of the malfunctioning was an expired Windows safety certificates.

By the top of final week, Microsoft’s assist channel issued the next assertion: “Microsoft is deploying a critical troubleshooter to mitigate this issue on most affected Windows devices. This workaround might disable some features of the camera or lower the image quality but should allow the camera to function until the issue is resolved by the device manufacturer with an updated camera driver.”

Basically, an official resolution is right here, however it’ll value you misplaced options and backbone.

As for the outdated driver downside, the “device manufacturer” that Microsoft is referring to is Qualcomm, which produces the digicam drivers on the Surface Pro X. So, till Qualcomm releases a patch for the faulty parts, customers can have to replace their computer systems with Microsoft’s troubleshooter and settle with a nerfed digicam system, or manually change the date of their gadgets, which we solely advocate as a final resort.

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That’s as a result of by altering the date of your PC, software program and companies that run on a scheduled foundation can fairly actually lose observe of time. Furthermore, methods that depend on encryption and authentication to talk with one another should be working on the identical date and time.

The most secure play right here is to replace your laptop with Microsoft’s tender patch and wait for Qualcomm to do its half, too. Otherwise, it could be time for a new, devoted webcam.