Common Gmail On Android Problems And How To Fix Them

rafapress/Shutterstock

Integrations similar to Gmail on smartphones have made on-the-go e mail entry part of individuals’s private {and professional} lives. Per an April 2022 Litmus examine, Google’s e mail utility holds 29.5% of the e-mail shopper market share, and 75% of these customers often entry e mail on their cell gadgets. As a outcome, there’s a diploma of significance that comes with understanding the best way to correctly troubleshoot any points the app might have.

There are a number of issues that may plague the Gmail app, on Android gadgets specifically. Likewise, there are a number of elements similar to enough storage, system reminiscence, and proper settings that have to work in concord with a view to guarantee a clean expertise with the app. Thankfully, most of the fixes a consumer might discover for the Gmail app are easy and may be utilized as potential options to fixing different apps on their smartphones. Knowing the best way to correctly troubleshoot the app will enable for fewer interruptions of low consequence. Here are 12 frequent issues and options for Gmail on Android customers.

PixieMe/Shutterstock

Whenever one encounters an issue with their Gmail app on Android gadgets, it is vital to first be sure that Google’s e mail providers are usually not down. While it is a uncommon prevalence, customers are inspired to take a look at the Google Workspace Status Dashboard, which gives a grid detailing the operational standing of all Google’s functions, Gmail included. One of the commonest issues one may expertise on the Gmail for Android app is repeated crashing as soon as contained in the app. Such interruptions is likely to be sudden, seemingly with none rhyme or cause solely to formulate a crash sample over time. Luckily, there are lots of easy issues one can do to treatment this downside.

Android customers can troubleshoot the repeated crashing of their Gmail app with three straightforward steps. Users ought to first clear their Gmail cache to see if that fixes the issue. A “cache” is non permanent knowledge saved in app-specific information to rapidly recall generally used info. There are a number of methods to clear Gmail’s cache, whether or not by means of a browser or the Gmail app settings. Once the cache is cleared, if customers are nonetheless experiencing crashing, they need to look to restart their machine, then think about a manufacturing unit reset of their cellphone. At this level, there’s a chance different Android apps could also be poor. If that is the case, customers are inspired to again up their information earlier than a manufacturing unit reset, which ought to all the time be thought-about a “last resort” possibility.

Ascannio/Shutterstock

One potential non-starter customers might encounter when organising a brand new smartphone with their Gmail account is the shortcoming so as to add their Google Account. The Google Account is the inspiration of all of Google’s smartphone apps and a necessity to every utility’s performance, Gmail included. While there may very well be a plethora of causes a consumer might not have the ability to correctly add their account, many of the potential fixes are comparatively easy in nature. Android customers ought to first test that their smartphone has a steady web connection, as an unstable web connection might trigger the app to hold on the login web page, or maybe even crash.

If a steady web connection has been established, points including a Google account might come right down to the aforementioned cache points, this time with Google Play Services. Users can clear their Google Play cache by means of settings of their Google Play app, the place they’ll clear each cache and app knowledge. If issues live on, customers ought to test their Google Play app to substantiate the newest model of the app is put in. If all else fails, customers ought to confirm their cellphone’s safety and firewall settings, although these circumstances are uncommon contemplating most smartphones are outfitted with optimum safety settings out of the field. If none of those options work, customers are inspired to contact their machine producer or service for additional help.

diy13/Shutterstock

Another frequent difficulty customers might face with their Gmail app is the sudden incapability to “synchronize” their messages. Gmail sync is a characteristic within the Gmail app that permits customers to maintain their e mail synchronized throughout a number of gadgets. For instance, emails marked as learn on an Android machine can even be marked as learn on a pc, and vice-versa. Gmail sync can be accountable for customers having the ability to view their total e mail historical past on all gadgets, and this characteristic has turn into essential for all e mail functions.

When sync stops working, customers might have issue fielding new emails on a number of gadgets. They may additionally be unable to ship mail and will expertise an “account not synced” error by means of no fault of their very own. To repair this, customers are inspired to test for updates, then restart their machine to see if it treatments the problem. If it would not an absence of adequate storage may very well be the offender, as syncing is not going to work if there may be inadequate storage on the machine. Users can clear storage by deleting unused apps, and unused information, and by checking their cache in different apps, notably media-heavy apps similar to Spotify and YouTube that may very well be storing lots of knowledge. If syncing points proceed to persist, customers can attempt resetting their password, as safety points may very well be accountable for breaking apart the cellphone’s sync cycle.

Diego Thomazini/Shutterstock

In some circumstances, customers could also be utilizing Gmail in an online browser versus their Gmail app. If the net shopper ever fails to load, customers are really helpful to first guarantee Gmail is supported by their browser. However, Gmail is at the moment supported by most Android browsers, so this may very well be a moot difficulty for many customers. Browser cache, nonetheless, may very well be a extra frequent downside, notably for customers that exhibit heavy utilization of their smartphone browser. On most browsers, browser cache may be cleared instantly by means of the app, and Google Chrome customers can clear their cache and knowledge by means of the “History” tab.

Once the browser cache is cleared, Gmail internet shopper customers ought to restart their telephones and see if Gmail continues to be unable to load. If that is the case, customers ought to test for any extensions that may very well be inflicting issues. Some extensions could also be designed to dam sure web sites or varieties of content material, together with Gmail. Depending on the variety of extensions getting used, this may be troubleshot by means of trial and error, although it’s also value noting that some browsers might have built-in options that block sure varieties of content material, similar to pop-ups or scripts. As a outcome, customers can all the time attempt utilizing a unique browser to see if comparable points proceed to persist.

Ascannio/Shutterstock

When sending an e mail, customers may generally discover the e-mail they tried to ship populated to their “outbox” folder versus their “sent” folder. An outbox in e mail phrases is a phrase put aside for outgoing emails that haven’t but been despatched on account of certainly one of a number of potential points. If this occurs, customers ought to first attempt to ship their e mail once more earlier than starting to troubleshoot. If despatched emails proceed to land within the outbox folder, customers are inspired to first test their web connection, as a defective, unstable connection is usually the commonest cause for emails touchdown within the outbox. Websites like Speedcheck are nice for giving customers a glimpse of not solely whether or not or not their web is steady, however specifics concerning the energy of their connection.

If the web connection is powerful, customers ought to then confer with troubleshooting their apps’ capability to sync first by checking Gmail’s sync settings earlier than checking the smartphone’s sync settings. If the settings look okay, Gmail for Android customers ought to then test their battery optimization of their cellphone’s settings, because the enabling of power-saving choices might hamper the Gmail app’s capability to ship emails. Battery optimization may be configured by means of the smartphone’s settings and is often tiered with every battery optimization tier sure capabilities of the smartphone to save lots of energy. If all else fails, be sure that the newest model of the Gmail app is put in on the cellphone.

Mashha/Shutterstock

Sometimes, the Gmail for Android app might look like accurately engaged on the floor, however customers might have a tough time sending and receiving emails, which additionally occurs to be the appliance’s main operate. There may very well be a number of causes as to why that is, however web connection and older variations of the app may very well be the offender and likewise occur to be the simplest fixes. As a outcome, customers are inspired to test their web connection and test to ensure they’ve the newest model of the Gmail for Android app put in earlier than transferring on to troubleshooting different areas. If this fails to right the issue, customers ought to shut and re-open their app to see if issues proceed to persist.

If issues sending and receiving emails proceed to happen, customers ought to then take the steps to clear their cache and app knowledge earlier than making an attempt to make use of the app once more. From there, customers can test their battery optimization to see whether it is stopping Gmail from cooperating with the smartphone. If all else fails, customers can attempt verifying their server settings by means of their Google account to ensure they match the settings supplied by their e mail supplier, as some Gmail for Android customers mixture their emails by means of alternate e mail functions similar to Microsoft Outlook.

Tada Images/Shutterstock

Another frequent downside Gmail for Android customers encounter is an absence of cellphone notifications. Mobile customers might discover that whereas they’re able to ship and obtain emails on each their cellphone and pc, the notifications that necessitate the Gmail app on their telephones are now not yielding notifications for brand spanking new emails. To right this downside, the very first thing customers should decide is whether or not the issue is symptomatic of Gmail particularly or their cellphone’s settings. As a outcome, customers ought to first test their cellphone’s settings to find out whether or not their push notification settings had been unintentionally or unknowingly turned off. If notifications are populating for different apps however not Gmail, customers ought to then test their Gmail notification settings by means of their Android app as there are a number of specs for the varieties of notifications Gmail for Android customers can restrict or enable.

If it has been decided that each notification settings are set to “on” and Gmail notifications proceed to not seem, customers ought to then confer with clearing their cache and app knowledge earlier than checking whether or not their battery saver settings and whether or not the cellphone is about to “Do Not Disturb”  mode. The enabling of each of those options will droop the inhabitants of Gmail notifications in addition to different pertinent options of the app.

Tada Images/Shutterstock

Gmail is one smartphone e mail app recognized for being a stickler for the attachments customers are capable of connect and obtain from messages. Gmail permits for the sending of attachments with the sum of 25 MB per message, with any attachment exceeding that measurement being transformed to a Google Drive hyperlink the recipient will have the ability to obtain from. Larger attachments have a tendency to offer customers extra issues, as web connectivity performs a serious function within the capability to successfully obtain attachments. If customers are unable to obtain attachments, they need to first affirm the energy of their web connection earlier than trying different means to repair the issue.

Gmail can be recognized to lack help for all file varieties. Some file varieties, similar to .gz and .xml, are blocked for safety functions because the app is unable to confirm whether or not the attachment is secure to obtain. Other file varieties, similar to .exe and .cmd are unable to be included as attachments in any respect. However, if a consumer is aware of the file kind is secure to obtain however is just unable to obtain it, they’ll attempt forwarding it to a different e mail utility to see if they’re then capable of obtain the attachment. If an e mail attachment does look like unsafe, nonetheless, customers are inspired to not obtain the file and as a substitute report the message as spam or phishing.

Diego Thomazini/Shutterstock

Sometimes, an e mail will take an abnormally very long time to ship, or grasp on “sending” altogether. Once once more, an absence of a steady web connection is usually the offender for a lot of these points, and customers are inspired to confirm their connection to Wi-Fi or cell knowledge earlier than continuing. In most circumstances, Wi-Fi ought to be prioritized over mobile knowledge to make sure the smoothest expertise potential. If there’s a steady web connection and the Gmail for Android app continues to be “stuck on sending,” customers also needs to attempt to ship from the Gmail cell internet shopper, a pc, or an alternate Gmail account to see if there’s a potential difficulty with the account the preliminary e mail is being despatched from. If that is the case, customers ought to contact Google account help.

The last item a consumer can attempt to treatment the “stuck on sending” difficulty is to test their attachments. Depending on how pertinent the attachments are to the e-mail, customers might attempt eradicating the attachments altogether and sending them in a separate e mail or as a Google Drive hyperlink. The measurement of the attachments mixed with the energy of the web connection can typically result in this difficulty, so customers might additionally attempt compressing the information within the e mail to see if it makes a distinction. 

Ekkys/Shutterstock

Gmail for Android customers might all of a sudden come throughout the error of “account not synced,” a typical error that differentiates barely from common syncing points in that it’s unique to cell gadgets. Anyone encountering this error ought to first test their storage to make sure there may be enough area on the machine for the app to function in. All Google accounts enable for 15 GB of cloud storage that may be taken benefit of to retailer any unused information taking over area on the cellphone. If there may be enough space for storing, customers ought to then test their web connection earlier than trying to manually sync their machine by swiping down from the highest of the display.

In the occasion the error continues to persist, customers ought to then confer with troubleshooting their sync settings, ensuring that every one vital sync capabilities are toggled on. If all of these items are true and the “account not synced” error continues to exist, ought to then attempt restarting their cellphone, as a easy repair that may typically be efficient. Restarting a tool refreshes the system reminiscence from prime to backside, so if one app occurs to be unknowingly interfering with one other, a restart can put all apps again on an equal enjoying subject, nixing interference altogether.

properly/Shutterstock

In some circumstances, there is probably not one particular downside affecting a consumer’s Gmail for Android expertise. Rather, the app may be transferring slower than common. As beforehand talked about, restarting the machine can generally be a cure-all, notably for issues referring to utility pace and framerate. If the Gmail for Android app continues to chug following a restart, customers ought to then test to ensure the right quantity of storage is allotted for Gmail to run successfully on.

Since auto-sync is such a need-to-have characteristic with e mail functions, it is vital to allocate greater than sufficient storage for the appliance to run on. While deleting unused apps is the commonest method to liberate cellphone storage, customers can even enhance their storage with microSD playing cards, which might add as much as 2TB in storage, dwarfing most Android telephones’ inner storage that almost all incessantly defaults to 128GB or 256GB. If storage is deemed to not be the reason for a slow-moving Gmail for Android app, customers ought to then test to see that they’ve the newest model of the app within the Google Play Store. While many Play Store customers have auto-updates enabled, a wide range of elements might nonetheless prohibit automated updates from downloading, similar to space for storing and web connection. Google sometimes rolls out Gmail updates greater than as soon as a month  and Android customers can test their system’s compatibility with all their cellphone apps throughout the Google Play app.

Tada Images/Shutterstock

Sometimes, points stemming from an absence of storage or reminiscence could cause the Gmail app to all of a sudden crash with out warning. Other occasions, the app will warn the consumer with the “Unfortunately Gmail Has Stopped” error. If customers ever encounter this error, they need to first restart the cellphone to see if a restart efficiently removes any software program glitches that may very well be inflicting the problem. Those receiving the error can even attempt troubleshooting their web connection. Toggling “Airplane Mode” on and off can operate as a “restart” for the cellphone’s web connection, because it successfully wipes out any radio alerts the cellphone is sending or receiving.

If the issue continues to persist, customers can attempt different troubleshooting messages similar to checking cellphone storage, clearing the app’s cache, and eradicating functions that might embrace bugs that might be interfering with an e mail app like Gmail. If all different avenues have been exhausted, customers can even attempt re-installing Gmail. Re-installing Android apps take away the app knowledge, cache, and consumer knowledge, along with reverting the app to the unique set up settings. If these receiving the error would favor to keep away from a manufacturing unit reset of their cellphone, they’ll attempt wiping their cellphone’s cache partition, which acts as a system cache for your entire cellphone. The wipe cache partition characteristic may be accessed in restoration mode, which may be reached whereas urgent down on the “Volume Up” and “Power” buttons concurrently throughout cellphone boot.