Citizen suspending sales of Gen 2 CZ Smart watch with Wear OS over ‘technical issue’

Citizen’s latest CZ Smart watch is now not obtainable as the corporate quickly suspends all sales. This comes because the Gen-2 CZ smartwatch experiences technical points with each reviewers and prospects.

In an e mail to those that obtained a evaluation unit of the Citizen Gen-2 CZ Smart watch, the corporate acknowledged a technical challenge has been recognized that’s “negatively affecting the user experience of the Gen-2 CZ Smart touchscreen models.” This challenge is so unhealthy that the corporate is pulling the Wear OS 3 watch from the cabinets and is suspending sales whereas it appears for an answer.

We have just lately recognized a technical challenge that’s negatively affecting the person expertise of the Gen-2 CZ Smart touchscreen fashions. We are investigating the problem, recalling evaluation fashions, and will probably be quickly suspending sales on touchscreen fashions whereas we pinpoint the supply of the problem and the perfect path to an answer for our prospects and companions.

This is the second variation of the CZ smartwatch from Citizen, as denoted by the “Gen-2” branding. The firm has been advertising the watch for somewhat over three months at this level, with evaluation models solely just lately making their method to publications. One of these models is at present in my possession, although it gained’t be for lengthy.

Our expertise with the Citizen CZ Gen-2 Smart watch harmonizes nicely with the assertion issued by the corporate. At first, I assumed that Citizen might need simply slept on optimizing the watch, which was admittedly wishful pondering. We’ve had points with efficiency and a brutally gradual interface, in addition to battery efficiency considerations. Some of the proprietary watch faces don’t even present up as soon as set, leaving a clean display screen that’s tough to exit. The expertise has been tough, to say the least.

These sentiments are echoed by others who’ve used the Citizen’s newest CZ watch. Michael Fisher and Wired’s Julian Chokkattu have each expressed the identical points with efficiency and battery. The included watch face incompatibility additionally appears to be a widespread challenge.

Whatever the technical challenge could also be, Citizen is hoping to repair it and, in a really perfect scenario, proceed sales as soon as the issue is solved. It’s a disgrace that the watch has so many points. The design is reasonably good, and I actually love the geometric method taken to the lugs.

Even nonetheless, it’d take a while for the problem to be solved, whether it is. In the meantime, it could take some time for third-party retailers to tug models off of the shelf, so remember to keep away from buying the CZ Gen-2 touchscreen watch from Citizen.