Amazon now highlights product recalls in your order history

Forget having to maintain up with the newest product recalls and counting on third-party web sites to seek out out if your particular product is included. Amazon added a brand new web page for recalls and product security alerts linked to buyer accounts to allow them to see which merchandise in their order history have been recalled or flagged with a product security alert. 

The new web page, titled “Your recalls and product safety alerts,” will probably be accessible to clients once they entry the “Your orders” tab in their account. It’ll solely present up as a banner alert if one of many merchandise in the shopper’s previous orders was recalled or flagged as linked to a security alert. 

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Right now, Amazon clients obtain an e mail to inform them when a product they’ve bought has been recalled. In addition to the e-mail, the brand new banner provides a second layer of safety to make sure the shopper would not miss the notification. 

When clients see the alert on their Orders web page on Amazon, they’re going to be directed to click on on a hyperlink that may present extra data on the problem or recall and choices to request a refund, return the merchandise, or restore it. 

Amazon hopes the brand new characteristic will guarantee the corporate can attain each buyer that has bought a recalled product or one with an issued security alert and get a decision rapidly, whether or not by way of the corporate straight or a promoting accomplice. 

The e-commerce firm says U.S. clients can use Amazon’s Recalls Logistics Service (RLS), which can enable Amazon to difficulty refunds on behalf of the promoting companions and handle the logistics of delivery again the merchandise, if needed.