All you need to know about Samsung Care +

 Samsung Care+ is a service plan that provides unintended display harm safety on your Galaxy gadget. This plan goals to present fast and simple repairs to give customers peace of thoughts for a interval of 12 months. The Samsung Care+ plan is designed to improve your related life wherever you are.

Below is every part you need to know about Samsung Care+ for Samsung smartphones in Kenya.

  How do I register for Samsung Care+?

Samsung Care+ will be accessed by way of https://www.samsungcareplus.com/afr#/.

To register you will enter the IMEI variety of the gadget, the acquisition date and the nation you are in. You will obtain a message and e-mail confirming that you are registered.

   When Can I Register for Samsung Care+?

The Samsung Care+ registration ought to occur instantly when you buy your telephone. However, you can nonetheless register inside 30 days of telephone activation.

      What does it price me to register?

Registration for Samsung Care+ is free.

   What is the validity interval for Samsung Care+?

Samsung Care+ is legitimate for 12 months from the gadget activation date. This merely means from the day that you change on the gadget for the primary time.

   What does Samsung Care+ cowl?

Samsung Care+ covers unintended display harm to your Galaxy gadget brought on by surprising and unintentional exterior occasions (e.g. gadget drop) that come up throughout your regular every day utilization of your gadget.

How do I redeem Samsung Care+?

In the case of any unintended harm to your Galaxy gadget display go to the closest Samsung Experience Store or Samsung Authorized Service Center together with your broken gadget. After handing in your broken gadget to the attendant, they are going to examine your IMEI quantity to affirm that your gadget is registered underneath Samsung Care+ and can then request you to fill in a kind together with your particulars. They will then be suggested on the cheap restore charge required.

How a lot does the restore charge price?

The restore charge is payable after your qualifying declare. This merely means we affirm if the gadget was registered on Samsung Care+ and whether it is nonetheless throughout the one-year interval lined. The worth of the restore charge is indicated on the Samsung web site which will be accessed utilizing the next hyperlink https://www.samsung.com/africa_en/offer/samsung-care-plus/.

How lengthy do I’ve to pay the restore charge?

You should instantly pay the restore charge when you have checked in your gadget with the Samsung Service Centre, in any other case the middle can not proceed with the repairs.

  How lengthy does it take till I obtain my gadget is fastened?

The restore ought to take 3 working days relying on half availability and different elements.

 Is the Samsung Care+ registered out of the country legitimate in Kenya?

Samsung Care+ is accessible in 4 Eastern African nations (Kenya, Tanzania, Uganda & Ethiopia) for all Samsung smartphones besides the Samsung Galaxy A04 & A03 fashions.  Samsung care+ can solely be redeemed within the nation the gadget was bought in.

  How many repairs are lined underneath Samsung Care+?

For Samsung Care+ claims, you solely have up to a most of 1 incident over a interval of 12 months.

    What occurs if you harm each the interior foldable display and entrance display on the Samsung Z Foldable Care+ plan?

You will solely be entitled to an interior foldable display restore or a entrance display restore in change for the related restore charge. You is not going to be entitled to each an interior foldable display and a entrance display restore.

    What is the size of protection for my smartphone?

Samsung Care+ covers the above damages for a interval of 12 months. However, we do have a 24-month guarantee that covers producers’ faults.

 When does protection start?

Your protection begins instantly after buy and you registering your new Galaxy gadget on the Samsung Care+ portal. 

What Smartphones are lined underneath Samsung Care+

In Kenya, Samsung Care+ covers the next Samsung smartphones; Galaxy S21FE, S20 FE, Note20, Note20 Ultra, S21, S21 +, S21 Ultra, A13, A23, A33, A53, A73, A32, A52, A72, A22, A14, A24, A34, A54, S22, S22+, S22 Ultra, S23, S23+, S23 Ultra, Z Fold 3, Z Flip 3, Z Fold 4 and Z Flip 4

     Who Can I name if I’ve a query that issues Samsung Care+?

Samsung has a toll-free quantity you can name concerning any smartphone points together with Samsung Care+. The quantity is 0800 545 545.

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